At irestorestuff.com, we are committed to protecting your privacy and handling your personal information in a secure and responsible way. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
By using our website, you agree to the terms of this Privacy Policy.
1. What Information We Collect
We may collect the following types of personal information:
- Your name
- Email address
- Shipping and billing addresses
- Phone number
- Payment information (via our secure payment processor)
- Order history and customer support interactions
- Information collected automatically through cookies and analytics tools (such as IP address, browser type, and pages visited)
2. How We Collect Your Information
We collect personal information directly from you when you:
- Place an order on our website
- Sign up for our email newsletter
- Contact us via email or through our contact form
- Engage with us on social media
We may also collect limited data automatically through cookies or similar technologies to improve your browsing experience.
3. How We Use Your Information
We use your personal information to:
- Process and fulfil orders
- Communicate with you about your purchase
- Respond to enquiries or customer support requests
- Send marketing emails (if you have opted in)
- Improve our website, products, and services
We will only use or disclose your personal information for the purposes it was collected, or as otherwise required or authorised by law.
4. Disclosure of Personal Information
We do not sell your personal information. However, we may disclose your information to trusted third parties who assist us in operating our website and fulfilling orders, such as:
- Payment processors (e.g., Stripe, PayPal)
- Shipping providers
- Email marketing platforms (if you subscribe)
- Web hosting or analytics providers
All third parties are required to keep your information secure and confidential.
5. Marketing Communications
If you opt in to receive our newsletter or marketing emails, we may use your email address to send occasional updates, offers, and product news. You can unsubscribe at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly.
6. Cookies & Analytics
We use cookies and similar technologies to:
- Enable website functionality
- Analyse site traffic
- Personalise your shopping experience
You can control or disable cookies through your browser settings, though some features of the site may not function properly as a result.
7. Storage & Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your data is stored securely on trusted platforms and only accessible by authorised personnel.
8. Access & Correction
You have the right to access the personal information we hold about you, and to request corrections if it is inaccurate or out of date. To make a request, please contact us at sharon@irestorestuff.com
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website, and we encourage you to review it periodically.
10. Contact Us
If you have any questions, concerns, or complaints about how we handle your personal information, please contact:
Sharon
I Restore Stuff
📧 sharon@irestorestuff.com
We take privacy concerns seriously and will respond promptly in accordance with Australian privacy law.